Jibba Jabba / Legal
Sub-processors
Last updated: 10 November 2026
Innovative Cloud Services Ltd, trading as Jibba Jabba (and Innovative Cloud Middle East FZE where it is the contracting entity), uses the third parties below to process personal data on behalf of its customers. This list forms part of our Data Processing Agreement.
We give customers at least 30 days' notice before adding or replacing a sub-processor, by updating this page and emailing each customer's nominated contact.
Data locations not specified in the supplied list are marked as awaiting confirmation. Bicom Systems' access to customer data also needs confirmation. Questions or objections contact: support@jibbajabba.uk.com (awaiting confirmation). Until confirmed, please call 01302 247 530.
| Sub-processor | Service | Data location |
|---|---|---|
| Innovative Cloud Middle East FZE (where it is not the contracting entity) | Support desk and service delivery (UAE team) | United Arab Emirates |
| Microsoft | Microsoft 365, Entra ID, Teams, Exchange Online | Awaiting confirmation |
| ConnexCS | Carrier, softswitch and call routing; call detail records | Awaiting confirmation |
| Bicom Systems | PBXware licensing and vendor support | Awaiting confirmation |
| NinjaOne | Remote monitoring and management of devices | Awaiting confirmation |
| Freshworks (Freshdesk) | Support ticketing | Awaiting confirmation |
| OVHcloud | Hosting of servers and backups | Awaiting confirmation |
| Acronis | Cloud backup and recovery of devices, servers and Microsoft 365 | Awaiting confirmation |
| KnowBe4 | Security awareness training and phishing simulation | Awaiting confirmation |
| DigitalOcean | Cloud hosting of servers and applications | Awaiting confirmation |
| Amazon Web Services (AWS) | Cloud hosting, storage and backups | Awaiting confirmation |
| Xero | Accounting, invoicing and billing records | Awaiting confirmation |
Change history
- List first added to this website. Unconfirmed details remain marked as awaiting confirmation.