Privacy Policy

1. Introduction

Jibba Jabba ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or interact with us.

Jibba Jabba is a trading name registered in England. Our registered office is at Eco Power Stadium, Stadium Way, Doncaster, DN4 5JW.

2. Information We Collect

We may collect and process the following data about you:

• Identity data: name, job title, company name.
• Contact data: email address, telephone number, postal address.
• Technical data: IP address, browser type, operating system, and browsing actions on our site.
• Usage data: information about how you use our website and services.
• Communications data: any information you provide when you contact us via forms, email, or phone.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage IT support, cyber security, cloud, and telecoms services.
• To respond to your enquiries and communicate with you.
• To send relevant updates about our services where you have opted in.
• To improve our website and services.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: where you have given us clear consent to process your data for a specific purpose.
• Contract: where processing is necessary to fulfil a contract with you or to take pre-contractual steps at your request.
• Legitimate interests: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in delivering our services, subject to strict confidentiality agreements. We may also disclose your data if required by law or to protect our legal rights.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. As an ISO 27001:2022 certified company, we maintain rigorous information security management standards.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings. We use cookies for analytics and to remember your preferences.

9. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@jibbajabba.co.uk.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email: hello@jibbajabba.co.uk
• Phone: 01302 247530
• Address: Eco Power Stadium, Stadium Way, Doncaster, DN4 5JW