Pricing
IT Support Pricing in Doncaster
All of our clients receive unlimited day-to-day IT support, proactive monitoring, and a strategic partner who understands your business. No hidden fees, no surprises.
Remote Support
Essential IT support for businesses that need reliable, day-to-day remote assistance without the complexity.
- Weekday remote support (8am–6pm)
- Proactive monitoring & maintenance
- Dedicated account manager
- Remote troubleshooting & issue resolution
- Software installation & updates
- User onboarding & offboarding
- Monthly reporting
Jibba Secure
Complete IT support with built-in cyber security. Everything your team needs to stay productive and protected.
- Everything in Remote Support, plus:
- Endpoint protection (EDR)
- Security awareness training
- Password manager for all users
- Cloud backup & disaster recovery
- Email security & phishing protection
- Managed firewall & network security
- Vulnerability monitoring
- Strategic IT roadmap & reviews
Jibba Secure Plus
Our most comprehensive package - ideal for regulated industries needing compliance certifications and advanced security.
- Everything in Jibba Secure, plus:
- Cyber Essentials certification & support
- Vulnerability scanning & reporting
- Compliance-ready documentation
- Advanced threat detection
- Incident response planning
- Quarterly security reviews
- Priority support SLA
- Dark web monitoring
All prices exclude VAT. Per-device pricing also available - contact us for a tailored quote.
Included as Standard
Every Package Includes
FAQ
Common Questions
What's the minimum contract length?
Our standard agreements are 12 months, but we're flexible. We believe in earning your business every month - not locking you in.
Can I switch between packages?
Absolutely. As your business grows or your needs change, you can upgrade or adjust your package at any time with 30 days' notice.
Do you offer per-device pricing?
Yes. If your business has existing licences or solutions in place, we can offer flexible per-device pricing. Contact us for a tailored quote.
What's included in Cyber Essentials certification?
With Jibba Secure Plus, we handle the entire Cyber Essentials certification process - gap analysis, remediation, documentation, and submission to the certification body.
Is there a setup fee?
No setup fees. We include onboarding and migration as part of your package so you can get started with zero upfront costs.
Do you support remote and hybrid teams?
Yes. All our packages are designed for modern workforces. Whether your team is in the office, at home, or on the move, we've got them covered.
Not Sure Which Package?
Let us assess your IT environment and recommend the most cost-effective solution for your business. No obligation, no jargon.
